Account Deletion Request

Option 1 — In the app

Open the PS LASER app and go to Settings → Request Account Deletion. Confirming this immediately deactivates your account — you will no longer be able to log in — and submits a deletion request for your company's Owner or Manager to review and complete.

Option 2 — By email

If you can't access the app, email pslaser24@gmail.com from the email address associated with your account (or include your registered name and employer) with the subject "Account Deletion Request." We'll confirm your identity with your company's Owner or Manager and process the request from there.

What deletion covers

• Your employee profile (name, role, department, shift)
• Your login credentials (PIN hash, security-question answer)
• Device push-notification tokens registered to your account
• Your AI assistant chat history

What is retained regardless of a deletion request

Orders, client records, and production/financial history you were involved in are kept as business and legal/financial records, the same way they're retained for every account — not specific to you. This is existing, standard practice for a manufacturing business's bookkeeping and audit trail, described further in our Privacy Policy. Your name may continue to appear on historical records (for example, "order taken by") even after your account itself is deleted.

Timeline

Deactivation (Option 1) is immediate — your account stops working the moment you confirm it in the app. Finalizing the deletion request itself is completed by your company's Owner or Manager, not automatically, so exact timing after that point can vary. For an email request (Option 2), we aim to process it within a reasonable time after confirming your identity, and will confirm with you directly once it's received.